Is this a plumbing emergency?
If any of these are happening right now, don't wait — call immediately.
- Water flooding — burst pipe, supply line failure, or water pouring where it shouldn't
- Sewage backup — wastewater coming up through drains, tubs, or toilets (health hazard)
- Gas smell near a water heater or appliance — leave the area first, then call
- No running water at all, or a water heater leaking heavily
- Frozen pipes threatening to burst — Sub-freezing winters freeze exposed pipes in unheated basements and vacant units — the #1 winter emergency in the boroughs.
Plumbing emergency in New York City? Talk to a local pro now.
Free for homeowners · 24/7 · Licensed local pros
What happens when you call
60-second call
Call (844) 699-1165 — free, 24/7. Tell us what's wrong and where in New York City you are.
Get matched
We connect you with a licensed, insured New York City plumber with upfront pricing — no obligation.
Pro dispatched
Your plumber heads your way. Many New York City emergencies get same-day service, often within 1–2 hours.
Serving the Greater New York City Area
Manhattan, Brooklyn, Queens, The Bronx, Staten Island — and every neighborhood in between. New York's century-old brownstones and pre-war apartment buildings run on cast-iron drains and galvanized supply lines that fail without warning — stack backups affecting multiple floors are a classic NYC emergency. High-rise plumbing stacks mean one burst pipe can flood several apartments, and aging water mains under city streets rupture with little notice.
While you wait: shut the water off
- Find your main water shutoff valve — usually near the water meter or where the main line enters your home — and turn it clockwise.
- Turn off your water heater if it's leaking to prevent further damage.
- Keep people and pets away from standing water, especially near outlets and appliances.
- Move valuables and rugs away from the affected area if it's safe to do so.
New York City Emergency Plumbing FAQs
How fast can an emergency plumber reach me in New York City?
What counts as a plumbing emergency?
How much does an emergency plumber cost in New York City?
Do you charge for the call itself?
What should I do while waiting for the plumber?
Are your New York City plumbers licensed?
New York City Plumbing Guides
Know exactly what's wrong? Jump to the local guide.