Burst Pipe? Stop the Water First, Then Call a Plumber

Is this your problem?

Water spraying or gushing from a pipe, wall, ceiling, or under a sink
A sudden drop in water pressure across the whole house
Water stains spreading fast, or a ceiling bulging with trapped water
The sound of running water when every fixture is off

Burst Pipe? Get a licensed pro on the line now.

Free for homeowners · 24/7 · Licensed local pros

What to do right now

Close the nearest valve first

If the burst is at a toilet, sink, or appliance, turn its small stop valve clockwise. This can stop the flow in seconds.

Shut off the main water valve

Can't find a local valve — or the break is in a wall? Close the main shutoff for the whole house now. Don't wait until you 'find' it; close first, label later.

Kill power near the water

If water is near outlets, appliances, or the breaker panel, stay out of standing water and don't touch breakers with wet hands.

Drain pressure safely

After the main is off, open a cold faucet at the lowest point in the house to relieve line pressure — only if it creates no new hazard.

Call for repair

Call (844) 699-1165. Tell us where the break is (wall, ceiling, crawlspace, under sink) and what the pipe looks like (copper, PEX, galvanized) if you can tell.

Stay safe

Never stand in water near live electricity — outlets, cords, appliances, breaker panels.
A ceiling bulging with water can collapse without warning. Keep clear of the area underneath.
If you smell gas near a water heater or appliance, leave the area and follow local emergency guidance.
Document damage with photos for your insurance claim once the water is stopped.

Mistakes to avoid

Leaving the water on while hunting for a 'perfect' DIY patch — every minute adds damage.
Treating a temporary repair clamp as permanent, especially on concealed or corroded pipe.
Trying DIY soldering on a live, pressurized line.
Waiting until morning on an active leak to 'save' an after-hours fee — water damage costs far more.

What to tell the plumber when you call

Have these answers ready — it gets you the right pro faster and a more accurate quote.

Your address and whether the main water is currently on or off
Where the break is: interior wall, ceiling, crawlspace, basement, under a fixture
Pipe material if visible — copper, PEX, CPVC, or galvanized
What caused it if you know: freeze, renovation damage, corrosion, high pressure
How much water reached floors, walls, or electrical areas

📞 Call (844) 699-1165

Not quite your problem?

Slow drip or damp spot with no spray	Leak detection →
Ice in the line, little flow, not yet spraying	Frozen pipes →
Water coming from the water heater tank	Leaking water heater →

Burst Pipe — FAQs

Can I patch a burst pipe myself temporarily?

A repair clamp from a hardware store can slow a small accessible leak until a pro arrives, but it is not a real repair — especially on concealed lines or corroded pipe. Shut the water off first, then call (844) 699-1165.

How much does burst pipe repair cost?

It depends on location and access: an exposed pipe in a basement is a quick fix; a break inside a wall or under a slab costs more. Your plumber quotes upfront before work begins — call (844) 699-1165 for a match and an on-site quote.

Will my homeowner's insurance cover the water damage?

Sudden burst-pipe damage is typically covered, though the pipe repair itself may not be. Photograph everything and call your insurer early.

How fast can a plumber get here?

For active flooding, network pros typically offer same-day emergency service, often within 1–2 hours. Call (844) 699-1165 now — it's free.

Burst Pipe Guides by Metro

Same problem, local context — climate, housing, and water conditions that change the advice.

Dallas–Fort Worth Houston San Antonio Los Angeles San Francisco Bay Area San Diego Miami Orlando Tampa New York City Chicago

Burst Pipe: Stop the Water First